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FAQ'S

Find answers to our most frequently asked questions or ask us here.

  • Are you open during COVID-19?
    Yes, we're open normal business hours for retail. For wholesale, we're open Monday through Saturday from 8am to 5pm EST. While your wholesale sales rep is away, please contact 609-288-6857 or email info@bigcatchinc.com. In accordance with the CDC guidelines, we've enchanced our cleaning, which includes disinfecting high-touch areas. All employees are equipped with face masks and gloves. Curbside pickup is now available along with contactless payment options. Our retail store is open for visitation. For your safety, we've implemented social distancing marked by guidance tape that's 6FT apart. We're limiting two customers at the the counter at a time. Priority will be given to our elderly, pregnant and disabled friends. Designated hours for high-risk individuals are from 8am to 9am EST. Thank you for your cooperation and understanding in advance. Stay healthy and be safe.
  • Do you deliver?
    For wholesale we deliver; however, for retail we currently do not but are looking into it. Please continue to check back for the latest updates.
  • Are you open to the public?
    Our retail store is open to the public. Located at 132 Hulme Street, Mt Holly, NJ 08060. Monday through Saturday from 8am to 5pm EST.
  • What are your business hours?
    Wholesale is open from Monday through Saturday from 5am to 5pm EST. Retail is open from Monday through Saturday from 8am to 5pm EST. Closed Sundays and most public holidays. *Due to COVID-19, wholesale hours are now 8am-5pm EST.
  • Do you sell gift certificates?
    Yes, we do. You can purchase gift certificates at our retail store or by contacting us.
  • How can I signup for weekly specials?
    You can signup for our weekly specials by submitting your email through our signup form located below.
  • What payment methods do you accept?
    We currently accept credit, debit, EBT/SNAP and cash. Checks are accepted for wholesale only.
  • Are you hiring?
    At the moment there are no open positions; however, please send your resume to info@bigcatchinc.com so we'll have it on file in case an opportunity opens up.
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